Shipping Policy

Effective Date: July 5, 2025

At Freshcite, we are dedicated to providing a seamless and reliable shipping experience. This Shipping Policy outlines the available shipping methods, costs, processing times, and other important information related to your order delivery.

Shipping Methods

We offer a variety of shipping options based on your delivery location. These options will be presented at checkout so you can select the one that suits you best.

Shipping Costs

Shipping fees are calculated based on the weight of your order and the destination. All costs will be clearly displayed before checkout for your review and approval.

Processing Time

Orders are typically processed and dispatched within 1–2 business days. Please note that during high-demand periods or holidays, processing may take slightly longer.

Estimated Delivery Times

• Domestic Orders (UK): 3–5 business days
• International Orders: 7–14 business days (depending on destination)

Order Tracking

Once your order is shipped, a tracking number will be sent to your email so you can follow your parcel’s progress in real time.

Shipping Restrictions

We ship to most countries around the world. However, some destinations may be restricted due to postal or customs regulations. If you’re unsure, please contact our customer service team before placing your order.

Customs and Duties

International orders may be subject to import duties, taxes, or customs fees upon arrival. These charges are the responsibility of the customer and are not included in the order total.

Changes to This Shipping Policy

Freshcite reserves the right to update this Shipping Policy at any time. All changes will be reflected on this page with a revised effective date.

Contact Us

Phone: 079 4890 3270
Email: info@freshcite.com

Thank you for shopping with Freshcite.